دعم فني

طرطوس, Syria

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

Responsibilities

  • 1- Monitoring the operation of computers and their accessories and installing software

  • 2- Diagnosing computer hardware and software malfunctions and performing maintenance on them
  • 3- Developing and updating computer hardware and software
  • 4- Maintenance of computer accessories such as printers, scanners, etc.
  • 5- Follow up on external maintenance work, such as installing and maintaining monitoring and alarm systems and networks at the client
  • 6- Coordinating with the maintenance manager to carry out some maintenance requests if necessary and prepare the necessary reports
  • 7- Conducting preventive and periodic maintenance operations
  • 8- Providing technical support to computer users 
  • 9- Monitor and follow up on the implementation of safety and information security procedures
  • 10- Participate in training users within the rest of the departments on the use of devices and methods of modern technologies
  • 11- Preparing reports on maintenance operations and providing recommendations for possible solutions 
  • 12- Submitting proposals and recommendations that contribute to developing work within the department
  • 13- Providing technical support for website management
  • 14- Any tasks assigned to him by his administration that are related to his specialty

Must Have

  • 1- University degree in computers, communications or electronics
  • 2- At least two years of experience in the same field

Personal skills:

  • 1- Excellent English language
  • 2- Administrative and organizational skills
  • 3- Personal strength
  • 4- Withstand work pressure

Technical skills:

  • 1- High skill in network and systems management
  • 2- Skill in solving various programming problems
  • 3- Ability to make decisions and bear responsibility
  • 4- High strategic thinking
  • 5- Constant communication with everything new and innovative in his field of work
  • 6- Working in a team spirit

What's great in the job?


1. Very good salaries 
2. Family and supervisory compensation
3. Incentives according to production 
4. A clear path for career advancement
5. Paid vacations

Our Product

Discover our products.

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What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more